1. Security.

Believe it or not, moving your lab reports to a web-based format ensures that you, and your customers, will always have access to that data. Professional website hosting companies that are professionals at maintaining your data. It’s stored in multiple instances, meaning that more than one copy of your lab data always exists. Lab Portico uses a company called Rackspace, they have 7 world-class data centers around the globe, a 100% network uptime guarantee, and if it’s ever needed- a 2-hour commencement of Onsite Data Restore.

2. Productivity.

Using a web-based solution that is designed correctly will reduce your lab order fulfillment time by 50%. How? It consolidates the lab order process. Labs put data into a LIMS, then into a database, then print/save a PDF file and create & send an email to the customer.

With a web-based lab system, enter your test data into the system, and the customer automatically receives an email alert to a computer or even a cell phone. That’s it! The customer can then log on and view his data, within seconds of you posting it.

3. Cost.

When maintaining your lab data onsite there are several cost considerations to consider. Hardware is not only expensive, but it depreciates quickly. Chances are good you’ll be replacing the computer that stores your lab data in 3-5 years, at about $2,500. That computer needs a network support professional, at about $90/hour. The data needs both data backup and backup power, adding even more hardware costs. Then there’s the software cost itself, which may require annual updates.

With Lab Portico, there’s a one-time fee to buy, with a small monthly maintenance/hosting/support fee. Call us anytime, and speak to a real person.

4. Loyalty.

Let’s face it, we all naturally gravitate to the easiest way of doing things. If it gets the job done, then it works. Your customers will come to rely on you for historical lab data. Sure they can export and download their reports any time they’d like to. But when they can rely on you for it, and they can retrieve historical reports anytime, why bother with paper anymore?

Since your customers rely on your reporting system, it will help increase their customer satisfaction level, and they’ll remain a loyal customer to you.

5. Employee turnover.

Lab Portico can even help reduce your lab employee turnover rate. How? By automating the reporting process, your employees are not doing repetitive and boring activities like finding old lab reports and managing faxes and emails. Instead, they can focus on more important issues like customer service and lab work.

6. Permanency.

When your lab reports reside on the web, you can rest assured that your data will always be available. So if you move your office, or if your hardware is damaged, destroyed, or stolen, just plug in a replacement computer with a browser and an internet connection. You’re back in business!

7. Revenue.

Lab Portico will help drive revenue and growth for your lab. How? When customers see how technologically advanced you are, and you’ve invested in tools to ensure their satisfaction and convenience, word will spread quickly that your lab is the easiest to do business with.

8. Efficiency.

Do you get calls like “Is my lab data ready yet?” and “Did you receive my sample yet?” These types of questions will be significantly reduced if not eliminated with Lab Portico. No more interruptions, no more searching hard drives for old lab reports. No more standing by the fax machine.

9. Customization & Branding.

We tailor each instance of Lab Portico installed. Your company colors and logo are incorporated into the design. Many customers will feel as if they’re still on your main website. To help you up sell other products and services, we can put the log in on your home page. Then when customer log in, they’ll see your new product, service, or monthly special.

10. It’s Easy.

Implementing Lab Portico is easy and fast. Just send an email to andy@labportico.com